2020 Virtual Conference Schedule

View our virtual conference schedule below to plan out your personalized agenda. Please note our agenda is subject to change without notice, so be sure to check back.

Continuing Education Credits: AHF is pleased to offer attendees continuing education credits at each of our annual conferences. Each year AHF obtains certification approval from AND, ANFP, and ACF. We have not yet obtained certification approval, however attendees can expect to receive approximately 15 credits for the full conference attendance.

Leadership Competencies: Business acumen, emotional maturity, executive management skills, employee retention and engagement, service orientation, team building, strategic innovation, strategic thought, vision setting, risk taking, decision making, communications and marketing, and more. 

Use the tabs below to see the agenda for each week of the conference.  AHF will offer both LIVE and Recorded Sessions throughout the month of August. All sessions will be available to watch at a later time, if you are unable to join live.  You must be registered to access the live and recorded sessions.

To join the LIVE sessions, you will receive a link to the live conference portal, in your registration confirmation email. 
To watch the recorded sessions – the link will be available soon.

Anytime

Registration Open

Registering for the virtual conference is easy! Register at anytime to enjoy the live and recorded sessions. Watch, pause, and replay at your convenience.

 
August 11th (Tuesday)

 

 
LIVE 3:00 PM ET

Virtual Conference Kick Off

Planned CEUs: 0.25
LIVE 3:15 PM ET

Opening Keynote

Speaker: Mark DiDimenico, Dataessentials

Planned CEUs: 0.75
LIVE 4:00 PM ET

Virtual Exhibit Hall & Marketplace 

Be sure to check out virtual exhibit hall to explore vendor booths and learn about the latest products and innovations! AHF Business Partners are ready to meet with operators and share their solutions to enhance your operations and ‘WOW’ your administrators and C-Suite. 

Planned CEUs: 1
August 13th (Thursday)

 

 
LIVE 3:30 PM ET

Retail Trends to Ignite your 2020 and Beyond

Speaker: Nancy Lane and TBA

Get up to speed on the latest innovations and trends in retail to help improve your operation and take home new pearls of wisdom for your teams.

 

Planned CEUs: 1
LIVE 4:30 PM ET

Virtual Happy Hour

 
Anytime

Registration Open

Registering for the virtual conference is easy! Register at anytime to enjoy the live and recorded sessions. Watch, pause, and replay at your convenience.

 
 
August 18th (Tuesday)

 

 
TBD

Virtual Exhibit Hall & Marketplace 

Be sure to check out virtual exhibit hall to explore vendor booths and learn about the latest products and innovations! AHF Business Partners are ready to meet with operators and share their solutions to enhance your operations and ‘WOW’ your administrators and C-Suite.   

 

Planned CEUs: 1
LIVE 3:30 PM ET

FISH Talks™ – Food, Innovation, Service, Hospitality Panel Discussion Q&A

Join us for a live Q&A session with FISH Talks speakers and moderator, Bill Anderson. Be sure to watch the recorded FISH Talks (15 minute sessions) on Food, Innovation, Service, and Hospitality before joining. 

 

Planned CEUs: 0.5
LIVE 4:00 PM ET

Virtual Happy Hour or Breakout Groups

 

 

August 20th (Thursday)

 

 

 
LIVE 3:30 PM ET

Celebrate Excellence: Honoring AHF’s 2020 Award Winners

 

 
LIVE 4:30 PM ET

Virtual Happy Hour or Breakout Groups

 
Anytime

Registration Open

Registering for the virtual conference is easy! Register at anytime to enjoy the live and recorded sessions. Watch, pause, and replay at your convenience.

 
 
August 25 (Tuesday)

 

 
LIVE

Equipment Innovations

Moderator: Joe Carbonara, Foodservice Equipment Magazine (FES)

Get ready to find out about the latest in cutting edge equipment that can aid you in your daily operations. Participants will hear from an industry expert on the latest equipment innovations and then from selected AHF Business Partners on their latest developments.

 

Planned CEUs: 1
August 27 (Thursday)

 

 
TBD

Virtual Happy Hour or Breakout Group

 

 
September 1 (Tuesday)

 

 
LIVE 3:30 PM ET

Part 3 – Journals from the Road – How Leaders Established and Used Relationships, Networks, Reputation, and Influence for Outcomes

Part 3 of Ignite Influence and Impact Outcomes will be a live panel session. The panel will share their experiences building relationships, networks, reputation and influence. Through their stories, learn about their influence, outcomes and impact.
What did they pack in their suitcases to help them? What were there lessons learned from the road? How did they use their networks to navigate potholes, road construction, and still find the scenic vistas along the way?

Be sure to participate in all three parts of the series.  Parts 1 & 2 can be watched prior to this live session by clicking here. Must be a registered attendee to access the recordings.

 

Planned CEUs: 1
LIVE 4:30 PM ET Virtual Happy Hour  
September 3 (Thursday)    
LIVE 3:30 PM ET

Closing Session: CREATE Commitment – The Cultural Balance Between Leaders and Those We Serve

Speaker: Eric Eisenberg CEC, CCA

CREATE is an acronym that identifies the human emotional and intellectual traits, skills and characteristics that we all need as leaders and in life to truly balance our leadership presence and the human being within. Once this balance is struck we have the platform to manage from a place of true respect and admiration for those we serve with clear expectations of performance and accountability.

 
Planned CEUs: 1
LIVE 4:30 PM ET

Closing Remarks

 
 

Save the Date for 2021 AHF Annual Conference in Dallas, TX!

That’s a wrap on AHF’s Inaugural Virtual Annual Conference. Thank you for trying out this new format with us!  We can’t wait to reconnect face to face in Dallas!

 
 
 

ACCESS THE RECORDINGS

Must be a registered attendee to access. Register here.

 

 
 

AHF FISH Talks™ – Food, Innovation, Service, Hospitality

Speaker(s): Ben Anderson, Dr. Sandra Sydnor

Watch the 2nd Annual FISH Talks. We will bring together leading industry experts to talk towards the latest cutting edge knowledge and advancements in food, innovation, service, and hospitality. FISH talks are short 15 minute Ted-Talk style presentations designed to help jump start your creative thought process.  After watching the FISH Talks, join the live Q&A on August 18th.

AHF FISH Talks™ Live Q&A – August 18th

 

 Planned CEUs: 1
 

Three-part Series: Ignite Influence and Impact Outcomes

This three-part road trip includes two recorded sessions and a live operator panel discussion focusing on foundational leadership traits, skills, and behaviors that establish trust. Trust is the foundation of relationships, networks and influence and allows you to make a more meaningful impact. Do you have the fuel, navigational tools (GPS), and driving partners to direct you to your destinations?

Part 1 –  Foundational Skills that Fuel Leader Performance and Influence

Speaker: Julie Jones, MS, RD, LD

Trust fuels leadership and is a function of the core values and behaviors you demonstrate as a leader. The “C”’s –competence, character, connection, courage, and consistency serve as your compass helping you to form strong relationships and leadership presence.
Do you have the fuel required for the trip? Evaluate your trust metric to see how far you can travel on your leadership tank. Learn key behaviors, use of questions, and active listening tips to propel your journey and impact your outcomes.

 

 

 

 

 

 

Planned CEUs: 1

 

Part 2 – Navigate Influence using GPS Coordinates – Relationships, Networks, and Reputation 

Speaker: Julie Jones, MS, RD, LD

Relationships, networks, and reputation are the foundation of your GPS INFLUENCE coordinates. They can help you navigate the challenges in the organization, remove obstacles in your path, and be the pit crew for your team. Or, with low influence, the reason you arrive at the wrong destination. Learn to use them to create strong roadways and intersections for your trip. Complete the self-paced, online course to calculate you and your team’s level of influence and identify personal, operational, and strategic networks to guide your trip and increase your level of impact.

Live Panel Discussion – Part 3 – Journals from the Road – How Leaders Established and Used Relationships, Networks, Reputation, and Influence for Outcomes – September 1st at 3:30 PM ET 

 

Planned CEUs: 1
 

Two-Part Series

Part 1 – Developing a Shared Service Model for Food & Nutrition Services

Speaker: Joyce Hagen-Flint

Get the background on case studies from multiple healthcare systems to demonstrate the value of a shared service or consolidated management approach to healthcare food and nutrition services. Participants will learn the advantages of the approach, the differences when compared to traditional self-operated and outsourced management, and how to develop a business case to convince executives to embrace the model. 

 

Planned CEUs: 0.75
 

Part 2 – Developing a Shared Service Model for Food & Nutrition Services

Speaker: Joyce Hagen-Flint

Get the background on case studies from multiple healthcare systems to demonstrate the value of a shared service or consolidated management approach to healthcare food and nutrition services. Participants will learn the advantages of the approach, the differences when compared to traditional self-operated and outsourced management, and how to develop a business case to convince executives to embrace the model. 
 
Planned CEUs: 0.75
 

Developing a Local Procurement Program: Challenges and Rewards

Speaker(s): Seth L. Grant, CDM, CFPP

Join Seth Grant to learn about case studies in self-operated foodservice which you could apply to your own operations. Seth will detail how he and Eskenazi Hospital became a national leaders in the local procurement movement. 

 

 Planned CEUs: 1
 

Benchmarking & Guides for Self-Operated Success

Speaker(s): Tim Schoonmaker and Julie Meddles

Join AHF’s Benchmarking Committee to dive deep into how AHF’s free benchmarking program and resources can become an extension of your operation, improve operational efficiency, and keep the contractors at bay. 

 

Planned CEUs: 1
 

Diversity and Inclusion Session

Speaker: TBD

Planned CEUs: 0.75