Trinity Health Hospitality & Support Services
George has a proven track record of success, particularly in Support Service Management. His diverse background touches on many healthcare support service, operational and ancillary areas. Over his career, he has built successful patient and customer centered services while maintaining optimal scales of sustained efficiency to deliver optimal performance for stakeholders and customers alike.
George has served Trinity Health for nearly 20 years in a variety of local, regional and national leadership capacities. Under his leadership, George’s vision of leveraging scale to develop a national Integrated Support Services solution leveraging Trinty Health’s size, scale and talent was realized. In 2015, Trinity Health’s insourced Integrated Program (Hospitality Services) was developed, incepted and launched, supporting ancillary support services such as Food & Clinical Nutrition, Security and Environmental Services.
Today, the program supports operations in over 50 acute care hospitals with managed volume exceeding $350 million dollars. Since inception, the Hospitality Services Program at Trinity Health has exceeded targets for improving OPEX performance and guest satisfaction while leveraging Trinity’s size and scale to realize scale and efficiencies, improving financial and operating performance.