Concurrent Session
1:15-2:15 PM | CEUs: 1
Speakers: Toni Watkins, MS, RD (Riverside Health System) – Moderator | Roberta Schneider, MS, RD, LD (Texas Health Dallas) | Judy Bias Travis, MHA, MBA, RD, LF, LASSBB (Texas Health Dallas)
For more than a half-century, Roberta and Judy’s hospital has been at the forefront of health care in North TX. Their full-service hospital is an 875-bed Magnet designated facility serving the community since 1966. Food and Nutrition Services has also been well established since the hospital’s inception, remaining self-operated. In 2022 and again in 2023, the leaders were asked to consider a contract management proposal. The Food Service leaders completed an analysis that was supported by the senior leadership team to remain in-house. It was however the second time around that ended with the team being awarded $2.2 million for café renovation. Join us in hearing about how this team’s strategy for success worked!
- -The primary steps for successfully Contract Management out of your operation
- -What KPI’s all successful leaders must maintain
- -How to identify the resources needed to manage your operation