Speaker: Toni Watkins (Riverside Health System)
Learn the basics and keys of Diversity, Equity, and Inclusion. Speaker Toni Watkins will focus on strategies and value propositions for the team, customers and patients. Attendees will leave with an understanding of the interactions and awareness of a diverse workforce and how it affects and improves customers, including patients and residents. Toni will provide critical insight into why understanding basic DEI premises makes a difference in today’s leadership. The participant will be able to:
- Define the basic principles of Diversity, Equity & Inclusion (DEI)
- Identify the strategy and value proposition for DEI for the team, customers and patients.
- Understand interactions & awareness of a diverse work force and how it affects our customers including patients and residents.
- Align DEI principles in food service operations with current processes.