Concurrent Session

4:15-5:15 PM | CEUs: 1

Speakers: Lisette Coston, RD/LD, MBA (Saint Francis Health System), Kim Alp, RD/LD, MBA (Saint Francis Health System)

Saint Francis Hospital set out to create a bright, clean resort style environment in its cafeteria operation offering contemporary interior finishes with multiple food offerings. Along with an aesthetically pleasing environment it offers digital menu boards with nutritional and allergy information, and an online application for preorders and pick-ups. Food offerings include custom salads, smoothies, brick oven pizzas, deli, bowls, wraps, grill favorites, grab-n-go, and traditional offerings. A live chef station featuring sushi, poke bowls, crepes, and other specialty items. An adjacent retail space with a coffee kiosk, ghost kitchen, and food pick-up lockers to support a limited selection of popular food choices for second and third shift feeding. Join Lisette and Kim as they detail their journey, tips, and more. You will walk away with fresh ideas on how to implement a café experience that provides creativity, efficiency, and profitability.  

Attendees will learn:

  • — How to improve their operational planning
  • — Implement creative and efficiencies into their patients culinary experience
  • — How to ensure their new cafeteria space will increase profitability